Refund Policy

If you purchased your subscription through the Apple App Store, your payment is handled by Apple, and refunds are subject to Apple’s policies. You can request a refund from Apple at reportaproblem.apple.com. We are not able to issue refunds for App Store purchases directly.

If you purchased directly through our website, processed by Stripe, you may request a refund within 30 days of the charge by contacting us at support@eattyai.com. Approved refunds are returned to your original payment method.

To request a refund for a web purchase, email support@eattyai.com from the address associated with your account and include your purchase details. We aim to respond promptly.

If your plan includes a free trial, you will not be charged during the trial. Whether a trial is offered, and its length, depends on the offer shown at the time of purchase. To avoid being charged, cancel before the trial ends.

Outside the 30-day window, payments are generally non-refundable except where required by law, but you can still cancel to stop future renewals.

Cancelling a subscription stops future renewals but does not by itself trigger a refund. See our Subscription Terms for how to cancel.

For any refund question, contact us at support@eattyai.com.